Legal notice and privacy policy

DATA OF THE COMPANY IN CHARGE

Identity of the company: BIO ECOFOREST, S.L.
Trade name: Ecoforest
NIF/CIF: B27766658
Registration details: inscrita en el Registro Mercantil de Pontevedra, Tomo 3760, Folio 1, Hoja PO-52377, inscripción 1.
Address: C/ Puerto Rico 14, 36204 Vigo (PONTEVEDRA)
E-mail: info@ecoforest.es

In this space, the user can find all the information relating to the legal terms and conditions that define the relationship between users and Ecoforest as responsible for this website. As a user, it is important that you are aware of these terms before continuing your navigation.

Ecoforest (BIO ECOFOREST, S.L.) as the party responsible for this website, assumes the commitment to process the information of its users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of users’ personal data.

Ecoforest has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of data of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

GENERAL CONDITIONS

These General Conditions regulate the use (including mere access) to the web pages of the Ecoforest website, including the contents and services made available on them. Any person accessing the website http://ecoforest.com accepts to be subject to the General Conditions in force at any given moment of the portal http://ecoforest.com. They also regulate the use of other websites owned by Ecoforest, such as: http://ecoforest.pt, http://ecoforest.fr, https://ecoforest.de, https://ecoforest.en and http://ecoforest.es.

The website allows the free creation of an account, with a user name and password. This registration can be done in the “Partners” area, by clicking on the “Sign In” button and providing the data requested on the form, namely: the user name and password, e-mail address, the company to which you belong, your position in that company and the customer file number that links you to Ecoforest. All this, after reading the terms of use, privacy policy and contracting conditions, by ticking the box for reading and accepting these terms.

PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with Ecoforest. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.

COMMITMENTS AND OBLIGATIONS OF USERS

It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is forbidden:

Reproduction, distribution or modification, in whole or in part, unless authorised by Ecoforest as the legitimate owner;
Any infringement of the rights of the provider or of Ecoforest as legitimate owner;
Its use for commercial or advertising purposes.

When using the website, http://ecoforest.com and other websites owned by Ecoforest, the user undertakes not to carry out any conduct that could damage the image, interests and rights of Ecoforest or third parties or that could damage, render useless or overload the portals, preventing, in any way, the normal use of the website.

Nevertheless, the user must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Ecoforest cannot guarantee the non-existence of malware or other elements that may cause alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein, although all the necessary means and appropriate security measures are taken to avoid the presence of these harmful elements.

SECURITY MEASURES

The personal data communicated by the user to Ecoforest may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to Bio Ecoforest, S.L., which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection legislation. Communication between users and Ecoforest uses a secure channel, and the data transmitted is encrypted thanks to https protocols, therefore, the best security conditions are guaranteed so that the confidentiality of users is assured.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, are expressly prohibited without the authorisation of Ecoforest. The user undertakes to respect the Intellectual and Industrial Property rights owned by Ecoforest.

The user knows and accepts that the entire website, including but not limited to text, software, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the website, they must notify Ecoforest of this circumstance, indicating:

Personal details of the interested party who is the owner of the allegedly infringed rights, or indicate the representation with which he/she is acting in the event that the claim is presented by a third party other than the interested party.
Indicate the contents protected by intellectual property rights and their location on the website, accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

EXTERNAL LINKS

Ecoforest’s web pages provide links to other websites and content owned by third parties, such as:

Tools
Resources
Content from other blogs
Affiliate links

COMMENTS POLICY

Comments are not allowed on our websites.

EXCLUSION OF GUARANTEES AND LIABILITY

BIO ECOFOREST, S.L. (Ecoforest) does not grant any guarantee nor is it responsible, under any circumstances, for damages of any nature that may arise from the use of this website.

The lack of availability, maintenance and effective functioning of the websites, or of their services and contents.
The existence of malware, malicious or harmful programs in the contents.
Illegal, negligent, fraudulent use or use contrary to this Legal Notice.
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of these web pages.

APPLICABLE LAW AND JURISDICTION

In general, the relations between Ecoforest and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts of PONTEVEDRA.

CONTACT

Should any user have any doubts about these Legal Conditions or any comments about the portal https://ecoforest.com, please contact info@ecoforest.es.

PRIVACY POLICY

Your privacy is important to us. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before you submit any personal data to this website.

On this website and other websites owned by Ecoforest, we respect and take care of your personal data. As a user you should know that your rights are guaranteed.

We have strived to create a safe and trustworthy space and that is why we want to share our principles regarding your privacy:

We never ask for personal information unless it is really necessary to provide you with the services you require.
We never share personal information about our users with anyone, except to comply with the law or if we have your express permission.
We never use your personal information for any purpose other than that stated in this privacy policy.

Please note that this Privacy Policy may change due to legislative or self-regulatory requirements, so users are advised to check back periodically. It will be applicable in the event that users decide to fill in any of its contact forms where personal data is collected.

RESPONSIBILITY FOR THE PROCESSING OF YOUR PERSONAL DATA

Identity of the party responsible: BIO ECOFOREST, S.L.
Trade name: Ecoforest
NIF/CIF: B27766658
Registration details: inscrita en el Registro Mercantil de Pontevedra, Tomo 3760, Folio 1, Hoja PO-52377, inscripción 1.
Address: C/ Puerto Rico 14, 36204 Vigo (PONTEVEDRA)
E-mail: info@ecoforest.es
Activity: Fabricante de equipos de climatización

For the processing of our users’ data, we implement all the technical and organisational security measures established by current legislation.

PRINCIPLES WE WILL APPLY TO YOUR PERSONAL INFORMATION

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

Principle of lawfulness, fairness and transparency: We will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you about in advance with absolute transparency.
Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. As little as possible.
Principle of limitation of the retention period: The data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users’ data by third parties.

HOW DID WE OBTAIN YOUR DATA?

The personal data that we process in Ecoforest comes from:

Contact forms
Private area subscription forms

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Any person has the right to obtain confirmation as to whether or not Ecoforest is processing personal data concerning them.

Interested parties have the right to:

Request access to personal data relating to the person concerned.
Request its rectification or deletion.
Request the limitation of their processing.
Oppose the processing.
Request data portability.

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. BIO ECOFOREST, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:

The processing is based on consent.
The data have been provided by the data subject.
The processing is carried out by automated means.

In exercising your right to data portability, you have the right to have personal data transferred directly from controller to controller where technically feasible.

Data subjects also have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

When a user connects to this website to send an email to the owner, contact through the forms, subscribe or register, they are providing personal information for which Ecoforest is responsible. This information may include personal data such as your IP address, name, email address, and other information. By providing this information, you consent to your information being collected, used, managed and stored by Ecoforest, only as described in the Legal Notice and in this Privacy Policy.

At Ecoforest there are different systems for capturing personal information and we process the information provided by interested parties for the following purposes for each capture system (forms):

Contact forms: We request the following personal data: name, email, country, location, postcode, website, and other information. All of this data is for the purpose of responding to the requests of users of our websites. For example, we may use these data to respond to your request and to answer any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have. We inform you that the data you provide will be stored on Ecoforest servers within the EU.
Private area subscription forms: In this case, we request the following personal data: name, e-mail address, company to which you belong, position in that company and customer file number that relates you to Ecoforest. All this data is used to accept or deny access to the private area and to manage the list of subscriptions to newsletters, bulletins, promotions and special offers. These permissions are provided by the user when subscribing and Ecoforest reserves the right to deny access at any time and without prior notice to the private area (“Partners”). Within the registration form, there are fields to validate the subscription. The electronic bulletins or newsletters are managed by Ecoforest. We inform you that the data you provide will be located on Ecoforest servers within the EU.
Newsletter subscription forms: In this case, we request the following personal data: name, e-mail address. All these will be added to the list of subscriptions to newsletters, bulletins, promotions and special offers. These permissions are provided by the user when subscribing. The electronic bulletins or newsletters are managed by Ecoforest. We inform you that the data you provide will be located on Ecoforest servers within the EU.

There are other purposes for which we process your personal data:

To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data is also collected and obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookies policy.
To manage social networks. Ecoforest may have a presence on social networks. The processing of data carried out on people who become followers on the social networks of the official Ecoforest pages will be governed by this section. As well as by those conditions of use, privacy policies and access regulations that belong to the social network in each case and previously accepted by the user. Ecoforest will process your data for the purposes of correctly managing your presence on the social network, informing you of Ecoforest’s activities, products or services. As well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) BIO ECOFOREST, S.L. (Ecoforest) with address at C/ Puerto Rico 14, 36204 Vigo, PONTEVEDRA, will be responsible for the processing of data corresponding to web users and subscribers.

Ecoforest does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, we may collaborate with other professionals, in which case we will require the prior consent of the user.

LEGITIMACY FOR THE PROCESSING OF YOUR DATA

The legal basis for the processing of your data is consent.

To contact or make comments on this website requires acceptance of this privacy policy.

CATEGORIES OF DATA

The categories of data processed are identification data.

Specially protected categories of data are not processed.

HOW LONG DO WE KEEP YOUR DATA?

The personal data provided will be kept:

For as long as the business relationship is maintained.
Until their deletion is requested by the interested party.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Many of the tools we use to manage your data are contracted by third parties.

In order to provide services strictly necessary for the development of the activity, Ecoforest shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc, a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://ecoforest.com analyse how users use the website. The information generated by the cookie about your use of https://ecoforest.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Email marketing: The Rocket Science Group LLC d/b/a , based in the USA. More information at: https://mailchimp.com/ (The Rocket Science Group LLC d/b/a ). The Rocket Science Group LLC d/b/a processes the data for the purpose of providing email marketing services to BIO ECOFOREST, S.L.

BROWSING

When browsing https://ecoforest.com and other websites under the ownership of Ecoforest, non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third party services. These websites use the following third-party analysis services:

Google analytics
Semrush

We use this information to analyse trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

DATA SECRECY AND SECURITY

Ecoforest undertakes to use and process the data, including personal data of users, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to prevent alteration, loss, unauthorised processing or access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is to say, the transmission of data between a server and a web user, and in feedback, is totally encrypted or encrypted.

Ecoforest cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With regard to the confidentiality of processing, Ecoforest shall ensure that any person who is authorised by Ecoforest to process the client’s data (including its staff, collaborators and service providers) shall be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

When any Security Incident occurs, upon becoming aware of it, Ecoforest shall notify Client without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by Client.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the veracity and correctness of the data that you send to Ecoforest, exonerating BIO ECOFOREST, S.L.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

ACCEPTANCE AND CONSENT

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by BIO ECOFOREST, S.L. (Ecoforest) in the manner and for the purposes indicated in this privacy policy.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying Ecoforest in the terms established in this Policy for the exercise of data protection rights. This revocation shall in no case be retroactive.

CHANGES TO THE PRIVACY POLICY

BIO ECOFOREST, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Ecoforest will announce on this page the changes introduced reasonably in advance of their implementation.

COMMERCIAL E-MAILS

In accordance with the LSSICE, Ecoforest does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested.

In accordance with the provisions of the LSSICE, Ecoforest undertakes not to send commercial communications without duly identifying them.

Document revised on 25 June 2018.